Incident Management Forum

This forum will be an excellent opportunity to learn about best practices in incident management, share your own experiences and insights, and network with other professionals in the water industry.

Whilst we would love to host you all in person, we are working on being able to stream the event online for anyone unable to attend.

Tuesday 16th May:

For anyone wishing to attend in person, there is a planned afternoon tour of the Yorkshire Water control room.  After the tour we have opportunity to network over dinner and drinks in the evening.  The main forum will then be hosted in person and streamed live the following day.

Wednesday 17th May: 

The main forum event will be streamed live for anyone unable to make it to Bradford in person.

Draft Agenda:

0930 - Coffee and networking

1000 - Welcome by the W-CRF Chairman - Mark Webber, South West Water

1005 - Introduction, objectives for the day and agenda - Katrina Coulson, Yorkshire Water

1010 - Introduction to YW and the control room philosophy & structure - Katrina Coulson, Yorkshire Water

1025 - YW Company Incident management plan (CIMP) - Ryan Pigott, Yorkshire Water

1040 - The role of local resilience Forum and their expectations of Utilities - Matt Robinson, Emergency planning manager for NY County Council

1110 - Break

1130 - Experience of two different Clean water incidents, the importance of communication with customers and stakeholders (Stannington water in gas main and 2022 Drought) - Neil Dewis, Director of clean water business unit

1215 - TBC

1230 - Lunch and networking

1330 - Breakout session

Breakout session – Incident response

a) Organisational resilience during incident management and response

Temporary Alternative Water Supplies (TAWS) models. Insourced, outsourced or hybrid – what are the strengths and weaknesses? 

1415 - W-CRF steering group update - Mark Webber, South West Water

1425 - W-CRF subgroup developments - Mark Webber, South West Water

1435 - Summary and conclusions, next forum meeting 

1445 - Close

Option for control room tour for those who did not attend on Tuesday afternoon

 Suggested local hotel: 

Travelodge, Halifax

Dean Clough Industrial Park,

Halifax,

HX3 5AY

Tel: 08719 846144

Other information:

The Yorkshire Water offices are approximately 10 – 15 min drive from the Travelodge, depending on traffic.

If travelling by train, use Halifax station for the hotel, or Bradford station for YW offices.

W-CRF would like to thank Helen and the Yorkshire Water team in advance for their commitment in hosting what promises to be a fantastic event.  We all really hope to see as many of you as possible either online or there in person.