The Operational Circle of Life: From alarms to outcomes

Optional attendance on 13th May for a tour of the Welsh Water control room.

Hosted by Dŵr Cymru Welsh Water, this W‑CRF event brings together water sector professionals to explore the evolving role of control rooms in delivering better operational, environmental and customer outcomes. The day will follow the full operational “circle of life” – from asset data and alarm design, through operational response and planning, to performance insight and continuous improvement – with sector discussion, case studies and a look ahead to the future control room, including predictive alarms and AI‑enabled response.

Recommended hotels:

Premier Inn

Futures Inn

13 May 2026

14:00 – 16:00 | Control Room Visit & Networking

19:00 | Meal - Cardiff Bay

14 May 2026

Theme: The Operational “Circle of Life” – From Alarms to Outcomes

08:45 – 09:20 | Coffee & Tea

09:20 – 10:00 | Opening & The Role of the Modern Control Room – Emma Harris

10:00 – 11:00 | Asset Data & Alarm Foundations

11:00 – 11:15 | Break

11:15 – 12:15 | Alarm Management → Operational Response

12:15 – 13:00 | Lunch

13:00 – 14:00 | Response → Planning & Scheduling Transformation

14:15 – 14:30 | Break

14:30 – 15:15 | Innovation Spotlight: The Future Control Room

15:15 – 15:45 | Bringing It Together: Sector Collaboration

15:45 – 16:00 | Close